The modern SDR function: research-led, specialist and smaller
Outbound sales is shifting from volume to precision. How high-performing teams are restructuring sales development.
7 min read
The economics of outbound have changed. Inbox filtering is stricter, buyers are better informed, and generic sequences underperform. Teams that still produce pipeline have moved toward research-led outreach: fewer accounts, more context, better timing.
Structure follows strategy
That shift favours a split model — researchers who build account intelligence, and SDRs who convert it into conversations — supported by clean CRM data and clear handoff rules to account executives.
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